Payment Information

At KYTHELIS, we are committed to providing a safe, secure, and smooth payment experience. Your trust matters, and your payment security is our priority.

Accepted Payment Methods

Online Payments

• UPI (Google Pay, PhonePe, Paytm, BHIM)
• Debit Cards
• Credit Cards
• Net Banking
• Wallet Payments
• Razorpay-supported methods

Cash on Delivery (COD)

COD is available for selected orders and locations. Availability may depend on order value, location, product type, and order history. We reserve the right to disable COD when necessary.

Payment Security

We do not store:

• Card details
• CVV numbers
• UPI PIN
• Banking passwords

All payments are processed securely via trusted gateways like Razorpay.

Order Confirmation

• Confirmation email after successful payment
• Order details sent via email/phone
• Shipping updates after dispatch

Failed Transactions

If your payment is deducted but order is not confirmed, wait 15–30 minutes. If unresolved, contact support with transaction details.

Refund Processing

• UPI / Wallet: 3–5 business days
• Cards / Net Banking: 5–7 business days
• COD: Bank transfer after verification

Pricing Policy

All prices are in INR and may change based on offers, campaigns, or operational costs. Final charges are shown at checkout.

Fraud Prevention

• Suspicious orders may be verified or cancelled
• Identity verification may be required
• Payment options may be restricted

Need Payment Support?

• Email: kythelis.co@gmail.com
• Phone: +91 XXXXX XXXXX
• Instagram: @kythelis

Secure payments. Clear policies. Trusted shopping.

Built for those who return.